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Benefits of Integrating Salesforce Commerce Cloud and NetSuite.

In the current times that we are living in, the commerce industry has advanced in a way that there is a need for companies to adapt to the technological advancements. It is, therefore, a wise idea that organization integrate their service delivery means in order for them to be efficient and effective. For the above reasons, other software companies have developed products which help in the process of integration, deployment to the cloud, thus making it easy for organizations to deliver their services properly and eventually realize an increase in their return on investments.

When companies integrate the commerce clouds they own with NetSuite, they will realize that the two platforms offer very useful tools that help them be seamless in their business as well as offer their customers the best experience. Integration helps organizations manage all customer data and at the same time improve their way of doing business. Integrating these two platforms organizations are going to realize identifiable opportunities which can be utilized in environments where the vital platforms of the two cloud solutions meet.

In the retail business, use of Salesforce is a perfect window in their information. Use of the system has enabled people to work with systems and retrieve any information they require for open sales opportunities as well as optimization of customer service. Salesforce has made it easy to offer flexible reporting solutions as it helps store information for a customer.
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Demandware is a system that is front-end and it enables an organization to interact with its online customers often. The platform provides a competitive advantage in any business it is integrated in. Demandware has been termed as one of the best e-commerce platforms globally. It is possible to analyse plenty of customer data from the software’s storefront.
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If an organization chooses to make use of these investments, they will have the opportunity to achieve full visibility of other customers who are online. This is possible in a single centralized location of a Customer Relationship Management software. Ecommerce data synchronization is enabled with integration. Due to the fact that this is the main reason for integration, it ensures that the information an organization has is available in their systems and also the latest.

Once a company integrates their platforms, they are able to view information such as offline and online customer purchases, their preferences plus other personal information product review histories as well as accumulated loyalty points. Integration of data is, therefore, must for companies if they want to stay ahead always as well and improve their customers’ experience. They will also be able to streamline their way of offering services. For this reason, they will even be able to retain a big portion of their customers.